filiaTerms of Use

We at filia set out these terms to establish the conditions under which you access and use our platform. By creating an account on filia, you agree to comply with these terms and all applicable laws in your jurisdiction. Our service is available only where local law permits, and you are responsible for verifying that your access complies with your region's regulations.

These terms cover account creation, deposits and withdrawals, bonus eligibility, dispute resolution, and our liability limits. We encourage you to read them carefully before joining filia. If you have questions about any term, our support team is available to clarify.

Our filia platform operates across Indonesia with payment methods including DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers via mobile banking, local payment, online payment, or e-wallet. We maintain transparent game mechanics, straightforward withdrawal processes, and clear promotional terms throughout your membership.

Account Opening and Membership on filia

When you join filia, you must provide accurate personal information and complete our identity verification process. We require a valid photo ID and proof of address to comply with applicable regulations and protect your account. Verification typically completes within a standard timeframe after you submit your documents.

You are responsible for maintaining the confidentiality of your filia login credentials. We recommend using a strong password and enabling two-factor authentication for additional security. If you suspect unauthorized access to your filia account, contact our support team immediately. We are not liable for unauthorized access resulting from your failure to protect your credentials.

Your filia account is personal and non-transferable. You may not share your account with others, use multiple accounts to circumvent our terms, or engage in fraudulent activity. We reserve the right to suspend or terminate accounts that violate these terms or applicable law.

1

Provide Accurate InformationRegistration

Supply your real name, email, phone number, and address when creating your filia account.
2

Complete VerificationVerification

Submit your photo ID and address proof to filia. We verify these documents to comply with regulations.
3

Receive ApprovalConfirmation

Once verified, you receive confirmation and can deposit, play, and withdraw on filia.
4

Maintain Account SecurityOngoing

Keep your filia credentials confidential and notify us immediately of any suspicious activity.

Deposits, Withdrawals, and Bonus Terms on filia

We at filia accept deposits via eight payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. Deposits are processed securely and typically arrive instantly. You choose your deposit amount subject to payment method minimums. Your filia balance remains in your account until you use it for gameplay, withdraw it, or claim a promotional offer.

Withdrawals from filia are processed through your chosen payment method. You must have a verified account and sufficient available balance. We process withdrawal requests subject to verification windows and applicable regulations. Withdrawal status updates appear in your filia account history.

Note: We do not guarantee specific withdrawal timeframes. Processing times depend on your payment method, your bank, and applicable regulatory requirements. Withdrawals are subject to verification and may be delayed if additional information is required.

Our filia welcome offer and weekly cashback are promotional benefits, not guaranteed income. Welcome offer eligibility depends on your first deposit amount and account status. Weekly cashback is calculated based on your tier level and documented activity across all filia products. Bonus terms are subject to change, and we reserve the right to modify or discontinue promotions with notice.

Gameplay, Markets, and Liability on filia

We at filia provide sportsbook betting on football tournaments (Liga 1, Piala AFF, Champions League, Premier League), live-dealer casino tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). All games and markets operate according to documented rules and mechanics displayed on filia.

Your use of filia is at your own risk. We do not guarantee any outcome, win rate, or return on your activity. Past results do not predict future outcomes. You are solely responsible for your decisions on filia, including your choice of games, markets, and amounts.

Sportsbook Markets: We display match schedules, odds, and results transparently on filia. Market availability depends on tournament schedules and applicable regulations.
Live Casino Games: Our filia live tables feature professional dealers and multi-camera setups. Game rules are documented and available in your account.
Slot Games: filia slot games display return-to-player percentages and mechanics. Each spin is independent and subject to documented rules.
Esports Markets: We cover Mobile Legends, Free Fire, and PUBG Mobile tournaments on filia. Market availability depends on tournament schedules.

Jurisdiction, Disputes, and Liability Limits

Our filia services are available only where local law permits. You are responsible for verifying that your access and use comply with your jurisdiction's applicable regulations. We do not offer our services in jurisdictions where online wagering is prohibited.

If you have a dispute with filia, contact our support team through your member account portal or email. We will investigate your concern and respond within a reasonable timeframe. If we cannot resolve your dispute directly, you may pursue remedies available under your jurisdiction's law.

We at filia limit our liability to the extent permitted by law. We are not liable for indirect, incidental, or consequential damages arising from your use of filia. Our total liability for any claim is limited to the amount you have deposited on filia in the twelve months preceding your claim.

We reserve the right to modify these terms at any time. Material changes will be announced in your filia member dashboard and via email. Your continued use of filia after changes are posted constitutes your acceptance of the updated terms.

Data Protection and Service Availability on filia

We at filia protect your personal information using encryption and standard security practices. Your login credentials and payment details are never shared with third parties. We collect and use your data only to operate filia, comply with regulations, and improve our service.

Our filia platform operates continuously, but we may conduct maintenance or updates that temporarily affect service availability. We will announce scheduled maintenance in advance when possible. We are not liable for service interruptions beyond our reasonable control.

filia services are available only where applicable local law permits. You are responsible for verifying that your access complies with your jurisdiction's regulations. We do not offer our services in jurisdictions where online wagering is prohibited. If you access filia from a restricted jurisdiction, we reserve the right to suspend or terminate your account.

By using filia, you acknowledge that you have read and understood these terms, you comply with all applicable laws in your jurisdiction, and you accept our liability limits and dispute resolution process. If you do not agree with these terms, do not use filia.